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Province of British Columbia
For Immediate Release
April 8, 2020
Office of the Premier
Emergency Management BC
New measures support returning British Columbians, boost response to COVID-19
French, Chinese, Punjabi translations available

VICTORIA – The Province is introducing new measures to make sure British Columbians returning home from international destinations have the support they need to self-isolate and keep their communities safe from COVID-19.

The measures, which include a new legal requirement to provide a self-isolation plan, support the provincial health officer’s travel orders and reinforce the federal emergency order under the Quarantine Act requiring people entering Canada to self-isolate for 14 days.

“As we welcome British Columbians back home, we must stay vigilant and do everything we can to stop the spread of COVID-19,” said Premier John Horgan. “As we follow the advice and guidance of our provincial health officer, it’s also important to take care of one another. By supporting people through a self-isolation plan after international travel, we will keep people safe and help flatten the curve.”

Effective immediately, international travellers (including from the United States) coming to the province are required to provide a self-isolation plan before or upon arrival to B.C., regardless of their point of entry to Canada.

This document, which can be submitted online or completed in person on arrival, must show that returning travellers have supports in place to safely self-isolate for 14 days.

Beginning Friday, April 10, 2020, provincial officials will be on hand at the Vancouver International Airport and major land border crossings to make sure self-isolation plans are complete and to assist those who need it.

Upon border arrival, self-isolation plans will be reviewed by officials, and travellers will be supported as follows:

  • If a self-isolation plan is submitted and approved, travellers will receive a confirmation. This confirmation can be shown on arrival. Travellers with approved plans will proceed to their home residence (or another identified accommodation) to self-isolate.
  • If an airline traveller arrives and an adequate self-isolation plan is proposed but needs additional support to execute safely (e.g., enlist volunteers to deliver groceries or fill prescriptions once at home), travellers may be taken or directed to an accommodation site provided in collaboration with the provincial and federal governments to begin self-isolation, while outstanding details of their plan are put in place. With an approved self-isolation plan, they may return home. Without an approved plan, they will remain at an accommodation site for 14 days.
  • If a traveller arrives at a major land border crossing and needs additional supports to execute a self-isolation plan, they will be sent directly home to start self-isolating and will be followed up with by officials for additional support.
  • If a traveller does not have a self-isolation plan or is unable to safely carry one out as determined by officials, they may be transported or sent to an accommodation provided by government where they can safely complete their 14-day self-isolation.

Emergency Management BC, through a network of community supports and volunteer organizations, will help travellers with necessary food deliveries, prescription drugs and other supplies so people can safely self-isolate for 14 days.

The Province, through Service BC, will follow up with travellers in self-isolation with telephone calls and text messages to make sure people have the support they need to complete their mandatory self-isolation. If required, the Province will work with travellers to modify self-isolation plans to ensure public safety.

The federal government will continue to use its authority under the Quarantine Act to ensure compliance with the emergency order requiring individuals entering Canada to self-isolate for 14 days, enforceable by the RCMP. Maximum penalties for breaking the federal emergency order include fines of up to $750,000 and/or imprisonment for six months, or up to $1 million and/or imprisonment up to three years for a person who causes a risk of imminent death or serious bodily harm.

Quick Facts:

  • Self-isolation plans can be submitted at:
  • Self-isolation plans can also be submitted via the BC COVID-19 Support App and Self-Assessment Tool under “travellers.”
  • 24/7 land crossing borders are the Douglas (Peace Arch), Pacific, Osoyoos and Boundary Bay.
  • Essential service workers who must travel across the border for work must still create a self-isolation plan and self-monitor. However, they are only expected to implement their plan if they develop symptoms. These essential workers include health-care workers, critical infrastructure, trade and transportation workers, airline crews and people making medical deliveries.

Learn More:

For non-health related information, including financial, child care and education supports, travel, transportation and essential service information, visit:
Or call 1 888 COVID19 (1 888 268-4319) between 7:30 a.m. and 8 p.m., seven days a week.

For the federal government’s announcement on the emergency order under the Quarantine Act mandating self-isolation for returning travellers to Canada, including compliance, visit:

A returning traveller guide through Vancouver International Airport:

Public health guidance for families supporting loved ones returning to Canada and self-isolating at home is included as a backgrounder:

Public health guidance for essential service workers who must travel for work:

Factsheets for returning travellers and families of loved ones returning to Canada are available:
For returning travellers:
For families:


French translations of factsheets for returning travellers and families of loved ones returning to Canada are available:
For returning travellers:
For families:

For a traditional Chinese translation:

Simplified Chinese translations of factsheets for returning travellers and families of loved ones returning to Canada are available:
For returning travellers: 
For families:

For a Punjabi translation:

Punjabi translations of factsheets for returning travellers and families of loved ones returning to Canada are available:
For returning travellers: 
For families:

COVID-19 Joint Information Centre
Media Relations
236 478-1336
Jen Holmwood
Press Secretary
Deputy Communications Director
Office of the Premier
250 818-4881
Connect with the Province of B.C. at: